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Peninsula Hot Springs is bound by the
National Principles under the Privacy Act 1988. A copy of the National
Principles are available for your perusal at our premises or you may
access a copy from the Office of the Federal Privacy Commissioner.
Peninsula Hot Springs provides the following privacy statement:
This privacy policy does not apply to parties that may be linked or
associated with our website. Those website owners are responsible for
the privacy of the information they collect and should be contacted
directly for details of their privacy policies.
What information does Peninsula Hot Springs collect?
Peninsula Hot Springs records information from persons who complete
online forms, complete surveys or send us emails. This information is
collected for business purposes. The types of information we keep on
record will depend on the the type of form or survey you complete.
Generally we keep a record of the following types of information about
you:
Information that you have provided which may identify you, such as
your name, address and contact details which you enter in a form or
survey on our website;
Information that you have provided in the form of feedback or email;
and
Your permission to use your personal information for marketing
purposes or to send you special offers from time to time.
It is not compulsory for you to provide us with your personal
information which we may have requested from you for us to perform a
service for you, however, without the specified information, we may
not be able to fulfil your request or provide you with the service you
require.
Cookies are not used to store visitors preferences or to record
session information.
When you visit Peninsula Hot Springs, the following information is
recorded for statistical purposes:
Your IP address;
The date and time of your visit to the site;
The pages accessed and documents downloaded;
The referring web page; and
The type of browser and operating system that you use.
Note: No attempt will be made to identify individual users with their
browsing activities, except in the unlikely event of an investigation,
where the law enforcement agency may warrant to inspect the Internet
log files.
How does Peninsula Hot Springs use the information collected?
All information disclosed to Peninsula Hot Springs may be accessed by
authorised Peninsula Hot Springs Staff who may access your information
to fulfil your request.
All information received from browsers is stored in a secure format
for Peninsula Hot Springs own use.
If you have given us permission to do so, we may contact you
occasionally to advise of changes or updates to our website and/or to
advise of special offers.
If you send us an email we will use your personal information to
respond to your request.
Can I access my personal information that I have previously given to
Peninsula Hot Springs?
Yes you can. You can either access/update it yourself with you name
and password or you can request access to all of your personal
information held in the secure Peninsula Hot Springs database. We
endeavour to ensure your information is true and correct at all times.
Upon request, we can make adjustments and update your details to
reflect correct data.
Please send your request to info@peninsulahotsprings.com. Your request
will be processed within 7 working days, depending on the nature of
the request. There is no fee to access this information.
Security
In addition to the above assurances, any information held by Peninsula
Hot Springs and related individuals is held secure in a manner
designed to protect information from internal and external access by
anyone other than specifically authorised staff.
Changes to the Peninsula Hot Springs Privacy Statement
From time to time, we may use customer information for new,
unanticipated uses not previously disclosed in our privacy notice. If
our information practices change at some time in the future we will
post the policy changes to our website to notify you of these changes
and provide you with the ability to "opt out"(1) of these uses. If you
are concerned about how your information is used, you should check
back at our website periodically or contact us at the contact points
at the base of this statement.
1 "OPT OUT" is the description of a link on an email which when
clicked enables the customer to request that their data no longer be
included for this use.
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